FAQ

HIPAA

• Is your service legal?
• What is HIPAA Compliance?
• Do you provide 24 hour verification?
• Does ZenMD share my information with anyone?

Evaluations

• When are your doctors available?
• Does ZenMD accept insurance?
• What medical conditions qualify for medical marijuana treatment?
• Who qualifies for a Medical Marijuana evaluation?
• Can I ship my card to another state?

Recomendation

• How long does it take to receive my Recommendation?
• If I lose my Recommendation document, can I get a replacement?
• Will I need to renew my medical marijuana doctor's recommendation?
• What am I able to do with a doctor's recommendation?
• Who is able to legally write a medical marijuana recommendation for me?
• Can I print and use the Digital version of my Recommendation immediately?

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Pricing and Fee's

• Pricing
• How do I Pay for the service?
• How much does an evaluation cost?
• Are there any hidden fees?

Identification

• Can I apply without a California ID?
• Do I need a state-issued ID to legally possess marijuana?
• How will we get your photo for the Patient ID Card?
• What is the difference between a doctor’s recommendation and an ID card?

How to earn free credit!

• How to earn Free Credit!

New User's Guide

• Start here
• iOS Notifications